Privacy Policy

At VelvetMuse Store, we believe your privacy should be as carefully tailored as our bodycon dresses. This policy outlines how we collect, use, and protect your personal information with the same precision we apply to every stitch in our designs.

1. Information We Collect

Like the perfect midi skirt that complements every figure, we collect only what enhances your shopping experience:

• Personal Details: Your name, email address, shipping/billing addresses, and phone number – measured as precisely as our size charts
• Payment Information: Processed with the security of our cargo skirts’ reinforced pockets (though we never store full credit card details)
• Order History: Your selections, like a curated wardrobe of your favorite pieces
• Technical Data: Device information and IP address, handled with the same care as delicate summer fabrics
• Communication Records: Correspondence with our style advisors, preserved like treasured fashion advice

2. How We Use Your Information

We employ your data with the same intentionality as designing our midi dresses:

• To process your orders with the efficiency of our express shipping
• To provide customer service as attentive as our sizing recommendations
• To improve our collections through analytics as discerning as our fabric selection
• To send marketing communications only if you’ve opted in – like choosing your preferred skirt silhouette
• To prevent fraud with security as reliable as our return policy

3. Data Sharing & Disclosure

We treat your information with the discretion of a private fitting room:

• Service Providers: Only essential partners (payment processors, shipping carriers) receive what’s necessary, selected as carefully as our denim skirt suppliers
• Legal Requirements: We may disclose if required by law, with the gravity of honoring international trade regulations
• Business Transfers: In the rare event of acquisition, your data would transfer like our design archives – with proper care

We never sell your information to third parties.

4. International Data Transfers

For our global clientele (excluding some Asian countries and remote areas), data may cross borders with the same secure protocols we use for international shipments.

5. Data Security

Your information is protected with measures as meticulous as our cargo skirts’ pocket placements:

• 256-bit SSL encryption – an impenetrable barrier like our premium fabric lining
• PCI-DSS compliant payment processing
• Tokenization technology ensuring we never store complete payment details
• Regular security audits with the frequency of our quality control checks

6. Your Rights

You maintain control like selecting your perfect midi dress:

• Access: Request what data we hold about you
• Correction: Update inaccurate information as you would adjust your sizing preferences
• Deletion: Request erasure where legally permitted
• Opt-Out: Unsubscribe from marketing anytime, as easily as changing your mind about color choices
• Complaints: Lodge concerns with supervisory authorities

7. Cookies & Tracking Technologies

We use these technologies as thoughtfully as selecting accessories for our summer skirts:

• Essential Cookies: For site functionality, like the foundation of a great outfit
• Analytics Cookies: To improve your experience, with the discernment of our design team
• Marketing Cookies: Only with your consent, like opting for our seasonal lookbook

Manage preferences via your browser settings or our cookie consent banner.

8. Policy Updates

We may revise this policy as our collections evolve – changes will be communicated with the transparency of our fabric content labels.