Term and Conditions

Welcome to VelvetMuse Store, where fashion meets effortless elegance. These Terms and Conditions outline the rules for using our website (www.thedresslabelshop.com) and purchasing our stylish collections. By accessing our site or making a purchase, you agree to these terms—just as you’d appreciate the perfect fit of our signature bodycon dresses.

1. Our Fashion Philosophy

VelvetMuse Store specializes in contemporary women’s fashion including our curated collections of:

• Bodycon dresses that celebrate feminine curves
• Functional cargo skirts with reinforced pockets
• Timeless denim skirts for every occasion
• Elegant midi dresses and skirts
• Breezy summer skirts perfect for warm days

We design for the modern woman who values both style and substance—just like our attention to detail in every stitch and seam.

2. Your Account Responsibilities

When creating an account with VelvetMuse:

• You must provide accurate information (as precise as our size charts)
• Keep your login details as secure as our reinforced cargo skirt pockets
• Notify us immediately of any unauthorized account activity
• You’re responsible for all activities under your account

3. Ordering & Payment Terms

Placing Your Order

Each order is handpicked with the same care we put into selecting fabrics for our midi dresses. By placing an order, you:

• Agree to pay the full amount including applicable taxes
• Confirm all provided information is accurate
• Authorize us to verify your payment details

Accepted Payment Methods

We accept payments as smoothly as our skirts flow:

• Visa
• MasterCard
• JCB
• PayPal

Order Processing

Like the careful construction of our denim skirts, we process orders with precision:

• Processing time: 1-2 business days
• Additional time may be needed during peak seasons
• We’ll notify you if any items are delayed

4. Shipping & Delivery

We ship worldwide with the reliability of our summer skirts’ perfect drape, except to:

• Certain Asian countries
• Remote areas

Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipment
• Free Shipping (orders over $50): Via EMS, delivered in 15-25 business days after shipment

Delivery times may vary by destination. Tracking information will be provided for all orders.

5. Returns & Exchanges

Our return policy is as straightforward as the clean lines of our midi dresses:

Return Policy

• 15-day return window from delivery date
• Items must be unworn, unwashed with tags attached
• Original packaging required
• Non-returnable items: final sale, bodysuits, marked accessories

Return Process

1. Contact us within 15 days at [email protected]
2. Complete our return form
3. Wait for authorization and shipping instructions
4. Ship to: 1037 Berkshire Circle, INDIANAPOLIS, US 46201

Refunds

• Processed within 5-7 business days after return receipt
• Original shipping fees non-refundable
• Return shipping costs are customer’s responsibility

6. Product Information

We present our products with the same honesty we’d expect when choosing a perfect denim skirt:

• Colors may vary slightly due to screen settings
• Refer to size charts for accurate measurements
• Product descriptions are as detailed as our design process

7. Intellectual Property

All content on our site is protected with the same care we give to our designs:

• VelvetMuse owns all website content, logos, and designs
• Unauthorized use is prohibited
• You may share products socially with proper attribution

8. Liability Limitations

While we’re as careful with your order as we are with our cargo skirt pockets:

• We’re not liable for indirect damages from product use
• Our liability is limited to the purchase price
• We’re not responsible for delays beyond our control

9. Policy Changes

We may update these terms as needed—we’ll notify you as promptly as we restock our popular summer skirts.

10. Contact Us

For any questions, our style advisors are ready to help:

Email: [email protected]
Address: 1037 Berkshire Circle, INDIANAPOLIS, US 46201